Frequently Asked Questions - FAQs

Yes, we provide same-day delivery in some flower arrangements.

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Yes! You can order online anytime at myelegantflowers.com

We accept major credit/debit cards, Apple Pay and Google pay at our online checkout and in-store.

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Yes, we deliver to homes, hospitals, businesses, and venues across Chicago. Please provide the full address and any delivery notes during checkout.

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

At Elegant Flowers, we believe flowers should do more than look beautiful—they should make people feel something special. Every arrangement we create is designed with intention, elegance, and care. Here’s why our customers choose us: Elegant, modern designs = Our arrangements are clean, sophisticated, and thoughtfully styled—never overdone. We focus on timeless beauty that feels elevated and meaningful. Premium, fresh flowers = We carefully select high-quality blooms to ensure longer-lasting arrangements that arrive fresh and vibrant. Personalized service = Every order matters to us. We take the time to understand your occasion and create arrangements that truly reflect your message. Trusted local florist = We’re proud to be a neighborhood flower shop serving our community with consistency, honesty, and heart. Our reputation is built on repeat customers and strong reviews. Bilingual service (English & Spanish) = We make every customer feel comfortable and understood, offering friendly service in both languages.

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.